Whether it's a virus, hard drive failure or a program you can't make work, computer troubles are the worst. Fortunately, the Information Services Help Desk is available to help. The IS Help Desk can help with software issues or even make repairs to your computer’s hardware. They’re located on the first floor of McKenzie Hall, and are open 8 a.m.–5 p.m. Monday through Friday.

Getting Connected

Information Services recommends that everyone use “UO Secure” as a wireless network. You only have to authenticate each of your devices once, but that first time can be a little confusing. If you need help on how to connect, check out the step-by-step instructions. There’s also a handy map of wireless coverage on campus.