Services
What does Conflict Resolution Services offer?
Conflict Resolution Services (CRS) offers informal, voluntary and confidential processes to assist individuals and groups work through conflict, plan for the future, or make decisions. We offer the following services to help students navigate through conflict:
- Mediation
- Conflict Coaching
- Facilitation
- Trainings
Mediation
Mediation is a voluntary and confidential process which brings two or more people together to resolve their differences. An impartial mediator serves to facilitate communication and assist those involved to identify their needs, clarify the important issues, explore oprtions, and negotiate an agreement. A mediator does not take sides, make decisions or give advice (legal or otherwise). Mediation is an opportunity to resolve differences in a healthy and safe environment.
Conflict Coaching
Conflict coaching allows for students to meet individually with a mediator to discusss a conflicted situation and brainstorm strategies to address the conflict. After conflict coaching, students generally feel more confident to address the conflict on their own.
Facilitation
Facilitation is a process that brings larger groups together to plan for the future, address difficult issues, and make decisions. The facilitator's role includes helping participants identify important issues, providing a process to address those issues, and creating a safe environment in which all voices can be heard. This process can be used for individual meetings, group retreats, and other group functions.
Trainings
We provide trainings to students working in various capacities, including student organizations and students in other leadership positions around campus. Trainings are interactive and customized to meet the specific needs of the student group. Past trainings include developing mediation skills, confronting difficult conversations, and consensus-building.
All of our services are free to any UO student.
Services
What does Conflict Resolution Services offer?
Conflict Resolution Services (CRS) offers informal, voluntary and confidential processes to assist individuals and groups work through conflict, plan for the future, or make decisions. We offer the following services to help students navigate through conflict:
- Mediation
- Conflict Coaching
- Facilitation
- Trainings
Mediation
Mediation is a voluntary and confidential process which brings two or more people together to resolve their differences. An impartial mediator serves to facilitate communication and assist those involved to identify their needs, clarify the important issues, explore oprtions, and negotiate an agreement. A mediator does not take sides, make decisions or give advice (legal or otherwise). Mediation is an opportunity to resolve differences in a healthy and safe environment.
Conflict Coaching
Conflict coaching allows for students to meet individually with a mediator to discusss a conflicted situation and brainstorm strategies to address the conflict. After conflict coaching, students generally feel more confident to address the conflict on their own.
Facilitation
Facilitation is a process that brings larger groups together to plan for the future, address difficult issues, and make decisions. The facilitator's role includes helping participants identify important issues, providing a process to address those issues, and creating a safe environment in which all voices can be heard. This process can be used for individual meetings, group retreats, and other group functions.
Trainings
We provide trainings to students working in various capacities, including student organizations and students in other leadership positions around campus. Trainings are interactive and customized to meet the specific needs of the student group. Past trainings include developing mediation skills, confronting difficult conversations, and consensus-building.
All of our services are free to any UO student.